The interpersonal communication book by 
Failure to communicate : how conversations go wrong and what you can do to right them by 
Blunders in international business by Interpersonal and intercultural communication related information can be found in:
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Library of Congress Subject Heading make great search terms. In the catalog, select subject from the dropdown menu (next to the search box) and try using one from the list below:
Want to know which communication journals are online?
Executive Planet: Guide to international business etiquette in over 35 countries
